Deposit

A 50% deposit is required at the time of booking to confirm your stay.

Cancellation & Refund Policy (based on total booking value)

60+ days before arrival → 25% charge (75% refund)

30–59 days before arrival → 50% charge (50% refund)

14–29 days before arrival → 75% charge (25% refund)

0–13 days before arrival → 100% charge (no refund)

We understand plans can change. Wherever possible, we will do our best to accommodate date changes instead of cancellations.

We love having children at ipyum—families are very welcome.

In our Overwater Guest Houses, the sofa can be converted into a 90 × 200 cm (36 × 79 in) bed, suitable for one child or two small children. It includes a child-friendly bed net.

There is no charge for the extra bed.

Children’s rates (based on the double occupancy room rate):

• 0–5 years: free

• 6–11 years: 25% of the room rate